Legal consultation regarding the collection of usage records of third-party services by metaverse platform companies.
Article posted in 2025-05-29 11:46:02 | VEAT
Law firm Veat received a request from a client operating a metaverse platform and reviewed the matter regarding the method of data usage when providing community services to the client by utilizing a third party's service.
The client utilizes a third party’s service to provide community functions, and intended to analyze user activity history and conversation content generated during this process to improve the quality of its services. However, a clear determination was needed regarding whether the data in question constitutes personal information and the legal requirements for utilizing it.
Law firm Veat meticulously reviewed the third party platform’s terms of service, developer policies, and data usage scope used by the client. In particular, it analyzed the legality of data usage based on whether the information the client intended to utilize was merely at a statistical level or constituted information that could identify specific individuals, such as individual user behavior patterns or conversation content.
Furthermore, it advised that if the data falls under the category of ‘personal information’ or ‘pseudonymized information’ under the ‘Personal Information Protection Act,’ it must satisfy the requirements stipulated in related laws, such as clarifying the purpose of collection, user consent requirements, retention period, and disposal procedures. It also designed specific measures to ensure that analysis for service improvement purposes was possible within the permissible usage scope of the terms of service and the consistency with the third party’s personal information handling policy.
Law firm Veat provides easy-to-understand legal advice and practical advice that allows companies to operate services with peace of mind, even in rapidly changing digital environments involving complex intersections of technology architecture, terms, and personal information issues, such as metaverse, platform, and IT technology. In particular, it checks for legal risks that are easily overlooked when utilizing third-party platforms or external solutions and provides responses tailored to the company’s situation.
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Law firm Veat